05Reputation·Reputation & Review AI

More five-star reviews.
Zero one-star surprises.

Reviews are the single biggest signal in local PI search — and the hardest to grow organically. Our system catches reviews when clients are happiest, routes unhappy clients to private feedback, and monitors every platform 24/7.

How it works

Four steps from broken to signing more cases.

01

Detect the satisfaction moment

We integrate with your case management system to identify the exact moment a client is happiest — usually right after settlement or case close.

02

Ask at the right time

Personalized SMS or email review request sent within minutes. Timing is everything: asking too early or too late kills response rates.

03

Route by sentiment

Happy clients are directed to Google and Yelp. Unhappy clients get a private feedback form — you see the complaint before the internet does.

04

Monitor + respond

Every new review across Google, Avvo, Yelp, Facebook gets a human-edited response within 24 hours. AI drafts, your team approves.

What's included

Everything you need.
Nothing you don't.

Reputation
Reputation & Review AI
  • CMS integration (Litify, Clio, Smokeball, etc.)
  • SMS + email review request automation
  • Sentiment-based routing (happy → public, unhappy → private)
  • 24/7 monitoring across Google, Avvo, Yelp, Facebook
  • AI-drafted review responses (you approve before publish)
  • Monthly reputation health report
Proof
4.3 → 4.9
Google star rating

Texas PI firm, 8 months. Review count grew from 41 to 387. Local pack visibility up 280%.

Common Questions

Straight answers.

Is this bar-compliant?

Yes. We never incentivize reviews, never ghostwrite them, never fake them. We just ask satisfied clients at the right time. That's explicitly allowed in every state we've checked.

What if a client leaves a bad review anyway?

We respond within 24 hours, professionally, without getting defensive. One thoughtful response to a negative review often helps more than 10 positive ones.

Can you remove old bad reviews?

Only reviews that violate platform guidelines (fake, defamatory, off-topic). We flag those and dispute. Legitimate negative reviews stay — trying to remove them makes it worse.

What's your integration story with my CMS?

We have pre-built integrations with Litify, Clio Grow, Smokeball, Filevine, and most major PI CMSs. If yours isn't on the list, we build it in the first two weeks.

See what Five-star reviews, on autopilot looks like for your firm.